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Information & Enquiries
  Welcome to the Goodwood Online Technical Help page
   
 

The Navigation Bar

Hint: The Navigation Bar will give users a speedy method of finding the information they require.
This system is new for 2004 and is compatible with most type 4>browsers. It has been tested with the following browsers:

Microsoft Internet Explorer 4 and above

Netscape navigator 4 and above

Safari 1.0

Used in conjunction with the browser back button. You will be able to see every page on the site within 3
clicks
However if the menu system does not work on your browser you can use the site map to access all major pages on the site. The site map icon is on menu at the top right hand side of the screen.

Browser & Display

Goodwood recommend that the site is best viewed at 800x600 (or higher) at 24bit (or higher).

  • The site cannot be easily viewed at 640x480!

  • Goodwood recommend that Windows Users should use Internet Explorer 4 (or higher)

  • Apple Mac Users should use Netscape 4 (or higher) or Safari 1.0

  • JavaScript needs to be activated in your browser!

We cannot guarantee that all elements of the site will work if you do not use the recommended set up.

Some elements of the live services and e-commerce procedure are outside the control of Goodwood and we cannot guarantee 100% up time for these services.

Note for Internet Explorer Version 6 Users

Explorer 6 has an enhanced privacy setting that may cause a no entry icon to appear in the status bar at the bottom of the screen. In extreme cases it may restrict access to aspects of the Goodwood site. This is due to Goodwood's use of a cookie. (A small file placed on your computer during your visit) This cookie is used for our WebTrends data collection. It tracks users through the site and records the most popular pages (and the least popular!), this information is used to tailor and refine the site. It will help us to provide and improve the information you are looking for in the future. Goodwood does not record any of your personal information. We do not track, or record any individual's personal details unless you agree to it (Buying online etc) The cookie does not record your personal information. It will simply let us know if you visit again and what pages you view, however we do not relate this information to any individual. The data is used collectively to give us an overview of site usage.

If you are an IE6 user and you are experiencing problems with the site follow the instructions below

Within your browser go to: /Tools/Internet Options/Privacy
By default Privacy is set to medium. Leave this set at medium
Go to web sites and select the edit button
Type www.goodwood.co.uk in to the address of website box and select allow. This will place goodwood.co.uk in the managed web sites box.
You will now be able to use the site without further messages, icons or restrictions

For a full copy of the Goodwood Privacy Policy click here

Download Speeds

Goodwood have made every effort to make this site as user friendly and speedy as possible. In the United Kingdom, we are currently on the cusp of a revolution in download speeds. ADSL (broadband) is now available from many providers. It can speed up your connection by as much as 20 times! We have tried considering both ADSL and Modem users during the development (a difficult task indeed!). The video "time to start" times have been balanced against quality. We think we've got the right balance…

Hint: During testing the Modem version of the Festival of speed "experience" video took 2m30s for its "time to start" on a 56k modem and started immediately on the ADSL connection.
The Broadband Version took 23m35s for its "time to start" on a 56k modem and started after 12s on the ADSL connection.

Multimedia
This site is packed with multimedia elements. We have used the latest encoding techniques to improve your online experience.

We have used Macromedia's Flash on the site. In the unlikely event of you not having Flash Plug in/ActiveX Control follow the link below to install it. This will take around 40 seconds on a 56Kb Modem and it's free! get Flash

Some of the in depth articles use Adobe's Acrobat Plug in/ActiveX Control. This improves the look of the documents and improves the functionality of your browser. In the unlikely event of you not having Adobe Acrobat follow the link below to install it, and it's free! Get Acrobat

To view the video content you will need the Apple's QuickTime Plug in for your browser. Goodwood recommend version 6 or above. In the unlikely event of you not having QuickTime follow the link below to install it, and it's free! Get Quicktime

PDF Click for the Goodwood Terms and Conditions
PDF Click for the Goodwood Privacy Policy

General Enquiries
If you have any general enquiries please email
enquiry@goodwood.co.uk

Technical Website Problems
If you find any broken links or other technical problems please email the URL or issue to
goodwood@cooltide.com
 

 

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