Goodwood Estate Company Ltd Information

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Shopping Online with Goodwood The Goodwood Estate Company Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at shopping@goodwood.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our online shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from the USA or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, JCB, Switch, Solo or Delta

Delivery And Handling Please see our Terms & Conditions for a full explanation at http://www.goodwood.co.uk/terms_ecom.htm

Delivery Schedule Please see our Terms & Conditions for a full explanation at http://www.goodwood.co.uk/terms_ecom.htm

Back Orders Please see our Terms & Conditions for a full explanation at http://www.goodwood.co.uk/terms_ecom.htm

Value Added Tax (VAT) Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you will see that the VAT is removed when you progress to the checkout.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. The system we are using is called Actinic Business V6.1.3. For further information go to www.actinic.co.uk Furthermore, all credit card transactions are handled by WorldPay on their servers, guaranteeing world class security for our online customers. For further information about WorldPay go to www.worldpay.com

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us on shopping@goodwood.co.uk

Privacy Policy To view our Privacy Policy please go to http://www.goodwood.co.uk/privacy.htm

Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy The Goodwood Retail Department hopes that you enjoy your purchase.

However should you decide otherwise we will be happy to exchange or refund the item provided it is returned within 30 days, in its original condition along with the original paperwork.

Your statutory rights are not affected

Remittance Terms Please see our Terms & Conditions for a full explanation at http://www.goodwood.co.uk/terms_ecom.htm

Thank you for shopping with us

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